Privacy Policy

We are committed to respecting your privacy and we have created this privacy statement in order to demonstrate that commitment.

1. You can visit our website anonymously without revealing any personal information about yourself at all and we do not use "cookies" to store information on your computer.
2. We collect personal information about you when you send us an email, when you submit the details from a form on our website to us, if you order any of our products and if you make a support request.
3. The personal information which you submit to us when you make a purchase is encrypted and secured by the use of a secure server; you should check to ensure that the Internet Explorer padlock or the Netscape Navigator key is visible in the status bar of your browser before submitting your purchase information. All other personal information which you may submit using any other forms on this site, or by email, is not encrypted or secure during transmisson to us.
4. The personal information which we receive from you is stored on a desktop PC which is protected from unauthorised access by the use of a password. This access password is only available to personnel who require the information to complete the tasks described in 5 below. The PC is protected from direct connection to the Internet by a firewall.
5. We use your personal information to answer your emails, to send you information about our products, to process orders which you may place with us, to answer your support requests and to compile our accounting and tax records.
6. If you do give us personal information we will not pass your email address, or any other details we may hold about you, to any third party, unless required to do so by law, or unless you request us to do so in writing.
7. We collect personal information about you when you send us an email, when you submit the details from a form on our website to us, if you order any of our products and if you make a support request.
8. We may hold all, or some, of the following personal information about you:


• Your name (including email nicknames);
• Your address (personal and business);
• The company you are employed by;
• Your telephone number (personal, business and mobile);
• Your fax number (personal and business);
• Your email address (personal and business);
• Your website URL (personal and business);
• Details of orders that you have placed with us;
• And details of any support requests that you have made to us.




9. If you wish to know what personal information we hold about you, please email us using this link, giving your name and any email addresses you use.
10. If you wish us to remove your details from our emailing list, please email us using this link.
11. The United Kingdom's Data Protection Act 1998 requires that we notify the Data Protection Commissioner that we are processing personal data so that our details can be included in the public register. We have done this and Brian McDade is registered as the nominated Data Controller. You can consult the Data Protection Commissioner's public register at http://www.dpr.gov.uk
12. This website contains links to other websites. However, B&B Windows is not responsible for the privacy practices or the content of these other websites.